The Knowledge Base includes tips, workarounds, and answers to frequently asked questions (FAQs).

If you would like to contribute a Knowledge Base article, please contact HRMS Support .

---

KB Articles by Number

• 1. KB10000 - I am new to HRMS. What Help should I review first?
  2. KB10100 - HRMS Local Forms
  3. KB10101 - Change SSN Error
  4. KB10102 - UID or Payroll ID missing in HRMS.
  5. KB10103 - BT Status Best Practices
  6. KB10300 - Removing a Current Assignment
  7. KB10301 - Switching Assignments for 2 Staff Members (Flip Flopping)
  8. KB10302 - Automate Assignments Ending for Temporary Employees
  9. KB10303 - When is the employee's Original Hire Date set?
  10. KB10305 - When do assignments get archived? future assignments become current?
  11. KB10306 - Tracking Staff Starting as a Sub Then Moving to Permanent Status in the Same Position Best Practices
  12. KB10307 - Best way to remove someone who resigns before starting.
  13. KB10308 - How to Show an Employee Status, Hours, or Percent Employe Change for the Same Position With an Archive
  14. KB10400 - RT2012 Workstation Requirements
  15. KB10402 - I am getting a 'Conversion Error' when running a CEU report in RT2012.
  16. KB10403 - I installed RT2012 on my desktop, but there is no icon. How can I create one?
  17. KB10404 - The left margin on printed contracts is very narrow. What can I do to fix this?
  18. KB10405 - How can I export data from HRMS Reporting Tool 2012?
  19. KB10406 - IBM i Access for Window(s) 8, 8.1, 10
  20. KB10411 - Special Query Keywords for Local Web Reports
  21. KB10412 - Password Protecting Local Web Reports
  22. KB10413 - Prompts for my Local Web Reports are not appearing and I am getting no results.
  23. KB10414 - When creating a Filter in Query Builder, I do not get a prompt. How can I fix this?
  24. KB10415 - My Web Reports or Local Web Reports are hanging and I have a blank screen.
  25. KB10416 - Cross Site Scripting error when running local or web reports
  26. KB10506 - Problem Deleting Position Titles
  27. KB10600 - Changing Pay Method for Someone in a Current Assignment
  28. KB10601 - Salary Schedules, Grades and Steps are missing in HRMS?
  29. KB10700 - Why Can't I Access the Dismissed Teacher List?
  30. KB10702 - I changed someone's User Roles and the access is not correct. What do I do?
  31. KB10703 - What role(s) should someone have just to run certain Local Web Reports?
  32. KB10704 - A No Resume message appears when I try to register a new staff member who will use HRMS.
  33. KB10705 - I am getting the error 'Invalid Username and or password' when trying to log into HRMS.
  34. KB10800 - HRMS Website is not up, what should I do?
  35. KB10801 - I am getting a TOMCAT error, what should I do?
  36. KB10802 - System Data Update Schedule
  37. KB10803 - Corrupt Server ID Error on Lotus Domino Console.
  38. KB10804 - Domino and AS400 HRMS Certification
  39. KB10805 - Lotus Notes Scheduled Agent is Not Running
  40. KB10810 - SSL Warnings with IE7 and above.
  41. KB10811 - My Menu Bar in Internet Explorer is gone. How do I get it back?
  42. KB10812 - How To Disable (Do you want to view only webpages content that was delivered securely?) message.
  43. KB10813 - Unable to Access HRMS. No Continue To Website (not recommended) Option
  44. KB10900 - Is the Lookup My CEUs - UID Page secure?
  45. KB11000 - What roles should my principals have?
  46. KB11100 - Are substitutes put into positions?
  47. KB11200 - Can my Professional Development Vendor interface with HRMS?
  48. KB11201 - The Split of Content and Literacy credits is not occuring when I post a class
  49. KB11300 - Can I print Contracts in HRMS and not use the Reporting Tool?
  50. KB11301 - How can I print an old Career Contract?
  51. KB11501 - How Current is Licensure Data in HRMS?
  52. KB11502 - I get an error when I try and view Licensure Data Changes.
  53. KB11503 - HQ Codes and Descriptions
  54. KB11504 - Licensure Class Codes and Descriptions
  55. KB11505 - Licensure Status Codes
  56. KB11506 - Licensure Basis Codes
  57. KB11600 - How do I change the contact information printing on the Licensure Form?
  58. KB11800 - How often is payroll data in HRMS refreshed?
  59. KB11801 - Who has priority in putting the position number on the payroll assignment records with the new LINQ/ISIS? Payroll or HRMS?
  60. KB11802 - Configure HRMS for LINQ/ISIS 6
  61. KB12002 - Getting error when trying to validate name when entering a CEU.
  62. KB12003 - What are HRMS IDs and what are they used for?
  63. KB14002 - When I select an action on the Staff Action Console, nothing happens.
  64. KB14003 - Leave of Absence Best Practices
  65. KB14201 - What is the best way to change a Future Resignation?
  66. KB14202 - Why is there a Rehire Eligibility date on separations?
  67. KB14204 - When Editing an Archived (Completed) Separation, I get the error Effective Date of the Separation Must Remain in the Past
  68. KB14205 - How do I remove a termination date for an active employee?
  69. KB15000 - Workaround for Internet Explorer 9 Issues
  70. KB15002 - Workaround for Internet Explorer 10 Issues
  71. KB15003 - Workaround for Internet Explorer 11 Issues
  72. KB15004 - Issues viewing CEU History
  73. KB20000 - HRMS Website issues caused by Zscaler
  74. KB402 - Contract Digital Signatures
  75. KB72015 - Reporting Tool upgrade error

Return to top

---

KB Articles by Keyword

Keyword	Articles
Assignments	KB10101 - Change SSN Error KB10300 - Removing a Current Assignment KB10301 - Switching Assignments for 2 Staff Members (Flip Flopping) KB10302 - Automate Assignments Ending for Temporary Employees KB10303 - When is the employee's Original Hire Date set? KB10305 - When do assignments get archived? future assignments become current? KB10306 - Tracking Staff Starting as a Sub Then Moving to Permanent Status in the Same Position Best Practices KB10307 - Best way to remove someone who resigns before starting. KB10308 - How to Show an Employee Status, Hours, or Percent Employe Change for the Same Position With an Archive KB10600 - Changing Pay Method for Someone in a Current Assignment KB10802 - System Data Update Schedule KB11801 - Who has priority in putting the position number on the payroll assignment records with the new LINQ/ISIS? Payroll or HRMS? KB11802 - Configure HRMS for LINQ/ISIS 6 KB14201 - What is the best way to change a Future Resignation?
Best Practices	KB10103 - BT Status Best Practices KB10306 - Tracking Staff Starting as a Sub Then Moving to Permanent Status in the Same Position Best Practices KB14003 - Leave of Absence Best Practices
CEUs	KB10402 - I am getting a 'Conversion Error' when running a CEU report in RT2012. KB10802 - System Data Update Schedule KB10900 - Is the Lookup My CEUs - UID Page secure? KB11200 - Can my Professional Development Vendor interface with HRMS? KB11201 - The Split of Content and Literacy credits is not occuring when I post a class KB12002 - Getting error when trying to validate name when entering a CEU. KB12003 - What are HRMS IDs and what are they used for? KB15004 - Issues viewing CEU History
Contracts	KB10404 - The left margin on printed contracts is very narrow. What can I do to fix this? KB11300 - Can I print Contracts in HRMS and not use the Reporting Tool? KB11301 - How can I print an old Career Contract?
Employees	KB10100 - HRMS Local Forms KB10101 - Change SSN Error KB10102 - UID or Payroll ID missing in HRMS. KB10103 - BT Status Best Practices KB10303 - When is the employee's Original Hire Date set? KB10306 - Tracking Staff Starting as a Sub Then Moving to Permanent Status in the Same Position Best Practices KB10307 - Best way to remove someone who resigns before starting. KB10308 - How to Show an Employee Status, Hours, or Percent Employe Change for the Same Position With an Archive KB10704 - A No Resume message appears with I try to register a new staff member who will use HRMS. KB10802 - System Data Update Schedule KB11501 - How Current is Licensure Data in HRMS? KB14205 - How do I remove a termination date for an active employee?
Licensure	KB10802 - System Data Update Schedule KB11501 - How Current is Licensure Data in HRMS? KB11502 - I get an error when I try and view Licensure Data Changes. KB11503 - HQ Codes and Descriptions KB11504 - Licensure Class Codes and Descriptions KB11505 - Licensure Status Codes KB11506 - Licensure Basis Codes KB11600 - How do I change the contact information printing on the Licensure Form?
Payroll Interface	KB10802 - System Data Update Schedule KB11800 - How often is payroll data in HRMS refreshed? KB11801 - Who has priority in putting the position number on the payroll assignment records with the new LINQ/ISIS? Payroll or HRMS? KB11802 - Configure HRMS for LINQ/ISIS 6
Positions	KB10301 - Switching Assignments for 2 Staff Members (Flip Flopping) KB10306 - Tracking Staff Starting as a Sub Then Moving to Permanent Status in the Same Position Best Practices KB10307 - Best way to remove someone who resigns before starting. KB10506 - Problem Deleting Position Titles KB10600 - Changing Pay Method for Someone in a Current Assignment KB10601 - Salary Schedules, Grades and Steps are missing in HRMS? KB10802 - System Data Update Schedule KB11100 - Are substitutes put into positions? KB11801 - Who has priority in putting the position number on the payroll assignment records with the new LINQ/ISIS? Payroll or HRMS? KB11802 - Configure HRMS for LINQ/ISIS 6
Principals	KB11000 - What roles should my principals have?
Reporting	KB10400 - RT2012 Workstation Requirements KB10402 - I am getting a 'Conversion Error' when running a CEU report in RT2012. KB10403 - I installed RT2012 on my desktop, but there is no icon. How can I create one? KB10404 - The left margin on printed contracts is very narrow. What can I do to fix this? KB10405 - How can I export data from HRMS Reporting Tool 2012? KB10406 - IBM i Access for Window(s) 8, 8.1, 10 KB10411 - Special Query Keywords for Local Web Reports KB10412 - Password Protecting Local Web Reports KB10413 - Prompts for my Local Web Reports are not appearing and I am getting no results. KB10414 - When creating a Filter in Query Builder, I do not get a prompt. How can I fix this? KB10415 - My Web Reports or Local Web Reports are hanging and I have a blank screen. KB10416 - Cross Site Scripting error when running local or web reports KB10703 - What role(s) should someone have just to run certain Local Web Reports? KB11300 - Can I print Contracts in HRMS and not use the Reporting Tool?
Staff Actions	KB10101 - Change SSN Error KB10302 - Automate Assignments Ending for Temporary Employees KB10307 - Best way to remove someone who resigns before starting. KB14002 - When I select an action of the Staff Action Console, nothing happens. KB14003 - Leave of Absence Best Practices KB14201 - What is the best way to change a Future Resignation? KB14202 - Why is there a Rehire Eligibility date on separations? KB14204 - When Editing an Archived (Completed) Separation, I get the error Effective Date of the Separation Must Remain in the Past KB14205 - How do I remove a termination date for an active employee? KB20000 - HRMS Website issues caused by Zscaler
Substitutes	KB11100 - Are substitutes put into positions?
System Configuration	KB10416 - Cross Site Scripting error when running local or web reports KB10703 - What role(s) should someone have just to run certain Local Web Reports? KB10705 - I am getting the error 'Invalid Username and or password' when trying to log into HRMS. KB10800 - HRMS Website is not up, what should I do? KB10801 - I am getting a TOMCAT error, what should I do? KB10803 - Corrupt Server ID Error on Lotus Domino Console. KB10804 - Domino and AS400 HRMS Certification KB10805 - Lotus Notes Scheduled Agent is Not Running KB10810 - SSL Warnings with IE7 and above. KB10811 - My Menu Bar in Internet Explorer is gone. How do I get it back? KB10813 - Unable to Access HRMS. No Continue To Website (not recommended) Option KB11802 - Configure HRMS for LINQ/ISIS 6
Users	KB10700 - Why Can't I Access the Dismissed Teacher List? KB10702 - I changed someone's User Roles and the access is not correct. What do I do? KB10703 - What role(s) should someone have just to run certain Local Web Reports? KB10705 - I am getting the error 'Invalid Username and or password' when trying to log into HRMS. KB11000 - What roles should my principals have?
Website Issues	KB10413 - Prompts for my Local Web Reports are not appearing and I am getting no results. KB10414 - When creating a Filter in Query Builder, I do not get a prompt. How can I fix this? KB10800 - HRMS Website is not up, what should I do? KB10801 - I am getting a TOMCAT error, what should I do? KB10812 - How To Disable (Do you want to view only webpages content that was delivered securely?) message. KB11502 - I get an error when I try and view Licensure Data Changes. KB14002 - When I select an action of the Staff Action Console, nothing happens. KB15000 - Workaround for Internet Explorer 9 Issues KB15002 - Workaround for Internet Explorer 10 Issues KB15003 - Workaround for Internet Explorer 11 Issues KB15004 - Issues viewing CEU History KB20000 - HRMS Website issues caused by Zscaler

Return to top