Knowledge Base > KB10414 - When creating a Filter in Query Builder, I do not get a prompt. How can I fix this?

Contributor: Steve Andrew
Last Updated: Dec 06, 2023 8:40 am


Solution


Your IE browser was updated and HRMS needs to be added as one of your "Trusted Sites".

Do the following:
  1. Select "Tools" from your IE Menu Bar (If the IE Menu Bar is not available, press the ALT key and it will display)
  2. Select "Internet Options"
  3. Select the "Security" tab
  4. Click on the green check mark "Trusted Sites"
  5. Click the "Sites" button and click Add (the URL for HRMS will move from the top box to the bottom box).
  6. Click the "Close" button
  7. Click on OK

Try to create the Filter again.

If the query is still not working, please contact HRMS Support.