Knowledge Base > KB14002 - When I select an action of the Staff Action Console, nothing happens.
Contributor: Steve Andrew
Last Updated: Dec 11, 2023 3:50 pm

If this problem occurs, most likely your Internet Explorer Browser is not in Compatibility Mode.

1. From the Tools Menu, Select Compatibility View Settings
     Image of Compatibility View Settings option in Tools dropdown

2. Check that the HRMS URL is listed in websites added to compatibility view.

3. Make sure that "Display all websites in Compatibility View" is checked. Click on Close.

     Image of Compatibility View Settings

4. Press Ctrl F5 to refresh settings.
5. You may need to shut down IE completely and restart HRMS from the login.
6. Try to complete the staff action again.
7. If this does not resolve the access issue or you are using Edge to access HRMS, please contact HRMS Support.