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KB10705 - I am getting the error 'Invalid Username and or password' when trying to log into HRMS.
Contributor: Steve Andrew
Last Updated: Dec 07, 2023 1:40pm
This error can occur for several reasons. Please take the following steps to resolve.
1) Check to make sure you are on the correct website.
- Sometimes HRMS users will Google "HRMS" and find the DPI HRMS Training site and attempt to log in. Before trying to log in, check to see that the Key Contacts listed on the webpage are correct.
If training is listed(See below), you are on the DPI HRMS Training website.
- Contact your HRMS System Administrator for the correct website.
2)Contact your HRMS System Administrator to confirm you are using the correct User Name and password. Remember that your User Name will start with your 3 digit LEA number.
3) If these steps do not resolve your access issues please contact
HRMS Support.