Knowledge Base >
KB12002 - Getting error when trying to validate name when entering a CEU.
Contributor: Steve Andrew
Last Updated: Dec 11, 2023 2:40 pm
Cause:
Sometimes you may get an error if the last name of the employee contains a comma.
This was usually occurs when a suffix is included with the last name. For example: Jones, III.
Solution:
Remove the comma an the suffix from the last name field. Enter the suffix in the "suffix" field.
If this does not resolve the error, please contact
HRMS Support.