Knowledge Base > KB10810 - SSL Warnings with IE7 and above.

---

Contributor: Douglas McKinney
Last Updated: Dec 08, 2023 4:25 pm

---

Internet Explorer (IE) version 7 and above displays a warning page when entering HRMS System pages using SSL certificates.

To continue when the warning page is displayed. Click the red text labeled ‘Continue to this website (not recommended)’.

This warning can be ignored for all HRMS System web pages.

The SSL certificate problem is because DPI creates all HRMS System SSL certificates. During the certificate creation process a generic URL is used. This prevents a unique certificate needing to be generated for each LEA’s Domino server.

IE 7 is checking for a phishing attack since the SSL certificate name does not exactly match the site URL.
It assumes the certificate wasn’t issued to the site using the certificate.

Your connection to the HRMS system will still be secured using the certificate even with the error. You should only get this error when first logging into HRMS.
If you are continuously getting this error as you navigate through the system, then HRMS needs to be added as one of your "Trusted Sites".

Do the following:

1. Select "Tools" from your IE Menu Bar
2. Select "Internet Options"
3. Select the "Security" tab
4. Click on the green check mark "Trusted Sites"
5. Click the "Sites" button (the URL for HRMS will move from the top box to the bottom box).
6. Click the "Close" button
7. Clik on OK

Note:To remove all certificate error messages and in keeping with industry standards and best practices, you will need to purchase a 3rd party SSL certificate from a certified vendor such as DigiCert, Go Daddy, Comodo, etc. Please contact your technical staff and give them this information.

Once you have purchased the 3rd party SSL certificate, DPI will need to create a "Certificate Request", send to your tech staff to process, and return to DPI for installation on your server.

Please contact HRMS Support for more information.