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KB15000 - Workaround for Internet Explorer 9 Issues
Contributor: Alice Roebuck
Last Updated: Mar 11, 2015 5:48 am
Some HRMS features do not function correctly when using the
default settings in Internet Explorer 9.
The issue is that certain pages do not automatically display current data. Some known examples include:
- When adding a candidate to a Vacancy Permit, the new candidate does not display in the Candidates section.
- When screening applications, applications that have been Released continue to display as Unreleased.
- When deleting "Licensure Forms" that were created for an employee.
- When entering comments on the Employee Demographics page.
- When returning to the Position Management Console for a second time and searching by site, the position listing does not display.
- When "Switching" employees on the Staff Action Console a long error page appears.
Modifying one of the options within the IE 9 browser seems to eliminate this issue.
To make this change to your browser settings:
- Select Tools > Internet Options from the toolbar at the top of the browser window.
- On the General (default) tab, click the Settings button in the Browsing history section.
- In the Temporary Internet Files box, under the Check for newer versions of stored pages: question, select Every time I visit the webpage.
- Click OK twice to save the changes to your browser settings.