Knowledge Base > KB10413 - Prompts for my Local Web Reports are not appearing and I am getting no results.
Contributor: Steve Andrew
Last Updated: Dec 06, 2023 8:30 am

Solution


Your IE browser was updated and HRMS needs to be added as one of your "Trusted Sites".

Do the following:
  1. Select "Tools" from your IE Menu Bar (If the IE Menu Bar is not available, press the ALT key and it will display)
  2. Select "Internet Options"
  3. Select the "Security" tab
  4. Click on the green check mark "Trusted Sites"
  5. Click the "Sites" button and click Add (the URL for HRMS will move from the top box to the bottom box).
  6. Click the "Close" button
  7. Click on OK


Try the report again
If it is still failing to prompt, you will need to set your browser security back to the default.

Do the following:
  1. Select "Tools" from your IE Menu Bar (If the IE Menu Bar is not available, press the ALT key and it will display)
  2. Select "Internet Options"
  3. Select the "Security" tab
  4. In the "Security Level for this Zone" section, click on "Default".
  5. Click on OK

If the report is still not working, please contact HRMS Support.